Refund Policy

At TopiicGirl, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help with a clear and fair refund process.

Eligibility for Refunds

To be eligible for a refund, please ensure that:

  • The item was purchased directly from our website: topiicgirl.com.
  • The request is made within 30 days of receiving your order.
  • The item is unused, unwashed, and in its original packaging with all tags attached.

Non-Refundable Items

Unfortunately, we cannot accept returns or refunds on:

  • Sale or clearance items
  • Gift cards
  • Items marked as “Final Sale”

How to Request a Refund

To initiate a return or refund, please email our support team at service@topiicgirl.com with the following information:

  • Your order number
  • The item(s) you wish to return
  • A brief explanation for the return

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–7 business days.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return was due to an error on our part.

Note: We recommend using a trackable shipping method for returns, as we are not responsible for lost packages.

Thank you for shopping with TopiicGirl—we appreciate your trust and support!